Our Approach


  • The Right People
  • The Right Skills
  • The Right Technologies

The Right People
Service First uses standard methodology to divide work effort into six project stages: Strategize, Plan, Structure, Construct, Transition, and Deploy. This methodology supports the team’s efforts to: quickly and efficiently bring the right resources to the table at the right time; improve implementation results; train staff throughout the transition process and deploy new technology.

The Right Skills
Our team is organized into three groups: Functional Resources, Technical Resources, and Support Resources. We recognize that project success depends on our ability to quickly staff each task with the right mix of subject matter and strategic technical expertise. We offer requisite technical and functional skill sets, as well as providing critical experience and familiarity with PeopleSoft and other IT functions. SFC has a proven ability to increase our capabilities for both technical and domain expertise on either a short-term or a long-term basis. These capabilities include resources with experience and insight in enterprise architecture, wireless solutions, knowledge management, information assurance, identity management, and business intelligence.

The Right Technologies
Service First has a proven track record of bringing the right technologies to your organization based on your project’s scope and cost. Assessing new technology and providing implementation in a manner that fits your organization is our hallmark!


  • Requirements Gathering
  • FitGap Analysis
  • Design/Customization
  • Configuration
  • Testing
  • Training
  • Support


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Phone: 301-455-3390

Mailing Address
2306 North Glebe
Arlington, VA 22207

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